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The contract
What the vendor promised and what you paid for it.
Months with a breach cannot exceed months paid. The calculator uses months paid.
Months inside the claim window cannot exceed months with a breach. The calculator uses months with a breach.
Most contracts give you about 30 days to claim a credit. Count the breached months where that window has not yet closed.
Incidents
One card for each time the vendor missed the SLA and it cost you something.
Revenue held up counts money that arrived late: monthly revenue divided by 30, times the days held up. Mark an incident Estimated when you cannot show a ticket, invoice or credit note for it.
For your post
A paragraph written from the figures above. It updates as you type.
Estimates are labelled as estimates. Say in the post how you worked them out.